Frequently Asked Questions
Everything you need to know about shopping at PUSHAS.
Are the sneakers sold on PUSHAS authentic?
Yes, every pair of sneakers sold on PUSHAS undergoes a rigorous multi-stage authentication process by our expert team to ensure 100% authenticity before they are shipped to you.
How long does shipping take?
Domestic orders typically arrive within 3-7 business days. International shipping times vary by location but usually take between 7-14 business days depending on customs processing.
What is your return policy?
We offer returns for store credit within 7 days of delivery, provided the items are in their original, unworn condition with all PUSHAS tags and packaging intact.
How can I track my order?
Once your order has been authenticated and dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' services like Afterpay and Zip to make your purchase easier.
What does 'New' and 'Deadstock' mean?
These terms refer to sneakers that are brand new, never worn, and include the original box and accessories, ensuring you receive a pristine product.