Returns & Exchanges
At PUSHAS, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for items in original, unworn condition with all security tags intact. Please note that as a marketplace, certain high-demand releases may be subject to specific exchange-only policies.
Return Process
- 1.Initiate Your Request
Log into your PUSHAS account and visit the 'Order History' section to select the items you wish to return and receive your Return Authorization number.
- 2.Prepare the Package
Carefully pack your sneakers or apparel in their original packaging, ensuring all brand boxes, hangtags, and authentication certificates are included to avoid rejection.
- 3.Ship to Our Warehouse
Affix the provided shipping label to your parcel and drop it off at any authorized courier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our specialists verify the item's authenticity and condition, your refund or store credit will be processed within 5-7 business days.